“We offer a 125% Money Back Guarantee if:
- Your order is accepted by, but not delivered by the seller;
- Your order is accepted by, but shipped too late by the seller for the tickets to arrive in time for the event;
- You were denied entry because of the tickets or invalid tickets were provided by the seller.*
We also offer a 100% Money Back Guarantee if your event is cancelled entirely with no rescheduled date.**
*Verifiable proof must be provided by the venue in written letter format. Written or stamped “voids” do not constitute verifiable proof.
**100% refund for a cancelled event excludes shipping.”